Mitigation software made by field operators

The ultimate mitigation software.

Everything a restoration company needs, in one place. We've run the extractor at 2 AM, set the air movers and argued with the adjuster over day four. DocuMit is the software we wanted on those jobs: from the first call to the final invoice, with MitAI built in.

Request a demo See it in action
  • Works without signal
  • iPhone, Android, iPad, computer
  • English and Spanish

Request a demo

Tell us about your company and we'll set up a time on a real job.

documitigation.com
The company dashboard: equipment earning now, today's schedule, jobs that need a look, money on open jobs and what's owed
A job on the phone with Take photos and Start trip
Made by operatorsEvery screen started as a problem on a real job.
MitAI on every jobReads the job, drafts the paperwork, suggests the line items.
Paid for what you didDocumentation and rebuttals that hold up when the carrier cuts.
Set up with youYour prices, your wording, your roles, your team.

One place

Everything a restoration company needs, in one place.

The phone in the tech's pocket, the office computer and the owner's dashboard all work on the same job, live. No more five apps, a spreadsheet and a folder of photos.

  • Jobs and intakeCustomer, insurance, loss details and lead source from the first call.
  • PhotosTagged by room and visit, found in seconds.
  • Moisture readingsPoints on the sketch, goals and drying charts.
  • Drying equipmentWhat's placed where, for how many days, and what it earns.
  • SketchRooms of any shape, wet walls and floors, doors and windows.
  • EstimatesLine items from your notes, priced for your location.
  • Reports and PDFsDrying logs, certificates and the full job file.
  • SignaturesWork authorizations and completion signed on site or by email.
  • ScheduleCrews, visits and time off on one board.
  • Billing and ARInvoices, payments and what's still owed, ready for your accounting.
  • Rebuttal libraryEvidence and drafted answers when the carrier cuts.
  • MitAIAn assistant that reads the job and does the paperwork.
MitAI

An assistant that knows every job.

Ask where a job stands, what's still wet, which photos are missing or what to send the adjuster. MitAI reads the readings, equipment, notes and photos and answers in plain words.

  • Drafts drying summaries, rebuttals, customer texts and invoice emails
  • Reads the photos, PDFs and spreadsheets you attach
  • Keeps a chat history for every job
documitigation.com
A job overview with the MitAI panel answering where the job stands and what is still wet
MitAI suggestions: line items with the note that supports each one, waiting for approval
MitAI estimates

Line items from your own notes.

MitAI reads the inspection and mitigation notes and the equipment log, then suggests line items from your price list with the reason for each one. Nothing goes on the estimate until you approve it.

The estimate prints with overhead and profit, tax and depreciation, or exports room by room with your own codes for your estimating software.

Rebuttal library

When the carrier cuts the invoice, answer with evidence.

The 39 charges carriers cut most often: what they say, the evidence that answers it, language that has worked, and a response drafted from the job's own facts.

  • Before you invoice, see which charges are short on evidence
  • Rebuttal letter as a PDF, ready to send
  • Statutes and bulletins for 38 states
documitigation.com
The rebuttal library: antimicrobial treatment opened, with evidence to pull, how to build the rebuttal and the drafted response

On site

Built for the phone in a tech's pocket.

Simple view shows the crew only what they need: take photos, start the trip, enter readings, ask MitAI. No signal in the basement? It saves on the phone and syncs when you're back up.

  • Photos go straight to the right room and album
  • Readings save to today's visit as you type
  • Admins can lock the crew to Simple view
A job on the phone: Take photos, Start trip and the customer's contacts
MitAI on the phone answering where the job stands
Photos on the phone, by room

Documentation

Photos, readings and the sketch, all one record.

Everything on site lands in the same job, so the report, the estimate and the drawing always agree.

Hundreds of photos, found in a second.

Every photo is tagged on its own (equipment, moisture reading, demolition, containment, thermal) and gets a caption. Find by room, visit, tag, a caption word or a date.

documitigation.com
The Photos tab: find bar, tag counts and a room's photos with captions and tags

Readings that prove the dry-out.

Moisture points and atmospherics by visit, the dry standard on every chart, grains per pound and dehumidifier exhaust. DocuMit warns you when equipment ran with no readings logged, before a reviewer does.

documitigation.com
A room's moisture and air charts by visit, with the dry standard and the readings table

The floor plan, in sync.

Rooms, wet floor and walls, moisture points and equipment. Room sizes feed the estimate. Draw it by hand or scan a room on a LiDAR iPhone or iPad.

documitigation.com
The sketch: a living room with wet floor, moisture points and equipment

Reports

Documentation that holds up.

Adjuster summary, full report, readings, line items, photos, signed work authorization and certificate of completion, invoice and rebuttal letter. PDF, print, email, or a read-only link for the adjuster.

  • Customers sign on the phone or by email
  • Gaps are flagged before anything goes out
documitigation.com
The Report tab: a mitigation summary with the claim and loss details, ready to download as a PDF

The office

Schedule the crews. Get paid.

Day, week and month boards, the jobs that still need a visit, time off and on call. Then invoices, payments, aging and carrier follow-ups, with files for the accounting software you already use.

Who goes where, and when.

Day, week and month boards, crews, time off and on call. Techs ask for a visit from their phone; the office approves and everyone gets the notification.

documitigation.com
The week schedule: trips by person and day, with jobs still to schedule on the side

Know what's owed, and by whom.

Outstanding, overdue, to invoice and collected, with aging by job and the next follow-up on every claim. An Accounting role sees the money and nothing else.

documitigation.com
Accounts receivable: outstanding, overdue, to invoice and collected, with the open balances by job

And the rest

Everything else a restoration company runs on.

Included for every person on your plan. MitAI is the one add-on.

Company dashboardEquipment earning now, money on open jobs, jobs that need a look, goals.
EquipmentEvery air mover, dehumidifier and scrubber: where it is and what it earns.
RolesWho sees and changes what, prices included.
Your prices, your wordingPrices by location, your codes, your report wording and formats.
Several officesOne company, each branch with its own jobs, team and schedule.
Two-step sign-inCodes by email, trusted devices, every connection encrypted.

See it on your own jobs.

A 30-minute walkthrough with someone who has run the jobs, on a real water loss, with your team on the call.

Request a demo